When it comes to maintaining company success, your business ventures shouldn’t just be limited to achieving goals through increasing revenue and reducing costs. Re-evaluating your long-term plans, you’ll need to factor in one major facet of your company that can impact your overall ROI and employee retention rate: your employee experience within the company!
Improving Employee Experience
Among other things, your company culture is the driving force for improving your employees’ general experience. How they bond with their coworkers, the type of leaders they have, and how they maintain teamwork. To improve employee morale and engagement needs to be the main topic of focus.
For a better overall ROI, you’ll want to take active measures so your employees understand that you see them as more than just workers. You see them as important components of your business, without whose support, you wouldn’t be able to reach new heights.
Here’s how you can do so!
Work Out the Inner Kinks First
Been suddenly receiving complaints about unexpected days off, lackluster results and bad work from one team in particular? Have a look at their management first, rather than taking any drastic steps against them. Is there someone new in a senior position now? Have you changed management recently? Are there new team members on board?
Change is not easy for many people. If a good enough team suddenly starts pulling away from their regular work, it could be that the new additions or changes may not be appealing to them. Find out what the issue is by providing an anonymous feedback form. Ask what the issues are and maintain a strict no-consequence policy if someone reveals an issue. You want to assure your people that there won’t be any repercussions if they voice any grievances.
Create a Positive Work Environment
Have a few bad apples? Talk to them, instead of outright dismissing them. Ask them about their issues, what can be done to fix it and how they think things can be improved. Show them that their voices are being heard.
Next, take steps to create an ideal workspace for them. Physical activities such as basketball, table tennis, or pool—add facilities to your office space so people can have time away from work. Have team meetings to know what else can be done to enable a better connection among people.
Manage a work system where people aren’t given more than they should. Your team is capable of completing 3 projects but only does 1 or 2 at best. Maintain that instead of exceeding to 3 projects. You’ll want to maximize their productivity, but you’re underestimating the effect it can have on their mental health and stability. Leave room for rest.
Provide Better Technology
Effective tools and usable technology can have a significant impact on your employee experience. A great investment that allows your employees to improve their skills and reduce human error, having good technology in the workplace allows you to get your work done faster.
Additionally, it gives your employees the opportunity to handle more complex technology, something that adds to their skill set as well, since managing systems and tools helps them evolve with business demands.
Share Your Successes with Employees
Your people want to know the results of their hard work. They want to know how their skills contribute to the company’s final goals.
Sure, you’re paying them for their time and money. But keeping company information such as this a secret is just keeping them away from understanding their worth. Communicate with them about the direction you’re headed, and what their hard work has done for their business. Share your financials, have monthly or quarterly department meetings, discuss initiatives and explain to them how their work is helping the business in the long run.
Showing your people how their time and effort has contributed to the company will ultimately boost performance, and will give them a sense of purpose and belonging.
Extract ROI from Your Employee Experience
There are other things that you can provide, to improve your employees’ time at the workplace. For example, you can provide them with forgiveness help with their student loans. Refer to this student loan forgiveness directory for more information.
Be willing to take these steps if you want to improve your company’s future chances. Your present workforce is helping you reach new heights in terms of growth. Retain their talents and show them you want to go the extra mile to keep them with you. You’ll notice an enormous change in their attitude and work behavior if you just show them that you care. And not just think of them as a cog in a corporate machine!